Shipping policy

Shipping

Every piece is made or prepared by hand, so please allow a little time before dispatch.

Original artwork is shipped from Ukraine and dispatched within 1–3 business days. Delivery to the United States, Canada and Australia typically takes 14–30 days after dispatch. If a hand-painted edition piece is temporarily out of stock, I will let you know the timeline before you order.

Prints are produced by my printing partner in the customer's own region and dispatched within 2–5 business days. Delivery usually takes a further 3–8 business days.

Originals travel flat between rigid boards or rolled in a protective tube, depending on size, and are packed so they can be opened and re-sealed if customs inspect them. Every original shipment is tracked.

Customs and import duties

United States: I cover all import duties and fees myself. You will not be asked to pay anything on delivery.

European Union: for orders under €150 I cover any small customs fees myself. For orders over €150, VAT and customs charges may be applied at delivery according to local regulations.

Canada and Australia: import duties and taxes may be charged at delivery according to local regulations and are not included in the price.

Customs processing times are outside my control and may add several days to delivery.

If something goes wrong

If your parcel arrives damaged, please photograph the packaging and the artwork and email me at [ваша почта] within 7 days of delivery — I will replace the piece or refund you in full. If tracking shows no movement for more than 30 days, contact me and I will open an investigation with the carrier.

Please double-check your shipping address at checkout. I cannot be responsible for parcels sent to an address entered incorrectly.